Choose The Right Lens

Accountability for mishaps can sometimes seem like blame. Nobody likes to be blamed for mistakes. Creating a positive lens for the way the people in your company view accountability is very important to the overall culture of your company. Creating a culture that strives for perfection but also expects and accepts that there will be mistakes is essential to employees being able to unleash their full talent and potential on every project. A culture that can remove the stigma around making mistakes can create an environment that allows your employees to openly and honestly admit their mistakes. If your employees feel comfortable admitting when they drop the ball, it will make it easier for the company to assess the cause of any issues that may come up. This can help companies fix problems efficiently and effectively. You will waste less time trying to identify when and where your system broke down. You can you can access the problem immediately. Fix it, and move on.

This does not mean you don’t strive for a standard of excellence with the company. A company should believe in the systems they create and also believe in the people they hire to execute that system. Hopefully the company is hiring people that are fully capable of doing the job. If you believe in the people you hired then you have to believe that they want to do the best job possible and that their mistakes are fixable. Your employees need to understand that them accepting responsiblity for a mistake is essential to the overall success of the company. Its just a part of how we operate. Mistakes are baked in to the equation.

So when you are thinking about the culture of your company make sure to empower your employees to go out and be the best version of themselves without the worry of blame for their imperfections.