Know Your Personnel
Maximizing the potential of a group of people means knowing the strengths and weaknesses of each member of the team. Many times leaders and coaches make the mistake of only focusing on what they think they need from a team member.
Choose The Right Lens
Accountability for mishaps can sometimes seem like blame. Nobody likes to be blamed for mistakes. Creating a positive lens for the way the people in your company view accountability is very important to the overall culture of your company.
The Culture
The experience of getting to meet your heroes in person is something most people dream about. Even if you won’t admit it there is a person in your head that you have actually thought about what you would say if your ever meet them.